ABOUT WYVERN

Based in the county of Herefordshire, Wyvern started off as a small firm and is now one of the biggest independent IT suppliers with one of the largest teams of dedicated IT Engineers, Specialist Technicians and fully qualified Assistive Software Trainers in the UK.
Our employees are at the centre of our business. Each employee is dedicated to ensuring every one of our customers receive the best support possible.

At Wyvern, we pride ourselves on delivering a personal and professional service, with knowledge, friendly staff who can keep calm under pressure.

“We started a business when I was already taking early retirement 30 years ago. We have now made that business substantially larger. During that time, we have had many IT difficulties and a number of specialist suppliers of systems and technology. We moved our business on personal recommendation of a supplier about 5 years ago to Wyvern Business Systems. Since then, we have had very good service, including replacing most of our hardware. There are several different accounts, including not only the main business one but also some rented property and 3 family trusts with a PA/manager who needs access to the tour information. During the time we have been with WBS, we have had excellent service and assistance and better than we have been able to source anywhere else.”

M R Lowe

Owner

“We have dealt with Wyvern Business Systems for many years, and they have are very professional and on hand when I need any technical support. The technicians are extremely knowledgeable, and I find this is so reassuring that I can pick up the phone to them if I need any help at any time for backup for our everyday running of our business. A great company to deal with.”

Gill Watkins

Owner

“We have known WBS for many years and the level of service we have received has always been first class. They manage to provide a professional, efficient service coupled with being extremely approachable and friendly, which makes them great to deal with. They are always on hand if we need them from minor day-to-day issues to more serious matters.”

Rick Prior

Proprietor

“I have found their knowledge within this technical field to be unparalleled. The team at Wyvern Business Systems are always happy to help with no problem being too small or too large. From a technical advice point of view, it’s welcoming to see a company provide non-jargon information whilst never using pushy sales tactics.”

Omri Shalom

IT and Marketing

“Wyvern Business Systems have looked after all our IT needs for several years now. They continue to provide us with a good quality service and are always on call for help and support. With their professional approach and friendly staff we feel we are in very safe hands with all our IT needs.”

Tom Newell

Owner

“WBS provides us with peace of mind that our IT needs are only a phone call away. In fact with the new systems, they have in place, they often know about our problems well before we do. We have found their Network Support Team to be quick to act even with remote issues 4000 miles away!”

Mark Stubbs

Director

“We have used the support of Wyvern Business Systems for many years. They have provided us with complete support for all our Computer and systems requirements via a dedicated team of engineers, who go above and beyond to help keep our business running smoothly.”

Rachael Williams

Director

“We have a long-standing working relationship with Wyvern Business Systems, who have always been there to provide us with fast and professional IT support services. WBS have been extremely helpful and gone above and beyond to ensure we are using the very best software fit for our business. WBS offer real expert value, there has always been someone at the end of the phone line to discuss and help us through the most challenging of IT issues, they have never let us down. We would definitely recommend WBS.”

Jon Clewer

Director

“We have used Wyvern Business Systems as our Managed IT Services provider for several years. We have always found them to be helpful and able to provide solutions that meet our IT requirements at competitive prices. The IT Technicians are very knowledgeable and supportive. I would be happy to recommend Wyvern Business Systems as a very good supplier.”

Tom Cookman

Director

“Friendly, professional and helpful service as always.”

Rosie Myers

Director

“Wyvern Business Systems have looked after our IT for over 25 years. We are particularly impressed with their quick response times and ability to resolve issues promptly. They don't just react to problems. They proactively identify potential issues and offer solutions before they become major disruptions. Our contact Sean always goes that extra mile for us and explains technical issues in a clear and understandable way, making us feel confident and informed about our IT. We highly recommend their services to any business seeking reliable, proactive, and expert IT support.”

Mary Diggins

Director

“For the past 20 years, WBS has been a vital partner in meeting our IT requirements, ensuring all of our systems run smoothly. On the rare occasion that we have an IT issue, they have responded quickly and effectively. In recent months, WBS has gone above and beyond to address a potential uncertainty, and we are extremely happy with the solution they have provided us, consistent with their 2-decade track record. We highly recommend WBS for their outstanding IT support.”

Stephen Martin

Commerical Director

“My association with WBS goes back to the early 1990s...so, about 30 years! They have always been a helpful and friendly team... both technically able (way beyond my own understanding of such things) and creative.... an excellent combination of skills. We’re a small business, their know-how is much appreciated.”

Graham Hayes

Sole Trader

“Richard & Sean are superstars. They are so friendly and technically knowledgeable. They both have a can-do attitude and usually get most issues sorted in a timely fashion.”

Aman Sharma

Director

“I recently had Wyvern install my internet along with a booster, and I couldn’t be happier with the service! From start to finish, everything was handled promptly and professionally. The technician arrived right on time, was incredibly kind and friendly, and took the time to explain everything clearly. The installation itself was smooth and efficient, and the booster has made a huge difference—my connection is now strong and reliable in every corner of my home. It’s rare to find a company that combines top-notch technical expertise with such genuinely great customer service, but Wyvern truly delivered. I highly recommend them to anyone looking for reliable internet and excellent support”

Chrissy Burrows

Personal Assistant

Thanks to Richard who was able to fully understand what was required to ensure our system was working correctly. Within half an hour, Microsoft Office 365 was working again.

Angela Tyler

Manager

Richard dealt with my computer problem, and once problem was found, arranged to access my computer during a down time so my work wasn't disrupted. 5* service

Katy Butfield

Manager

Always available to help with anything that becomes an issue, very responsive & such a pleasant team to engage with. Thank you all.

Gail Lohan

Sean and Richard are my go-to helpers and they are always fantastic at resolving issues quickly and successfully to a non-techno lady.

Julie Eckersall

The support from Sean and Richard from Wyvern has always been excellent.

Matt Lewis

As always, Richard and Sean deal with any issues immediately and swiftly without causing any disruption to work. Really appreciate the support that is provided at short notice.

Julie Eckersall

My experience was excellent. I felt fully supported throughout the process. The two colleagues I spoke to were very knowledgeable and explained everything very clearly.

Caroline

Business Owner

The response to my issue was prompt, and the follow-up call equally. Richard from the Tech Support team talked me through what needed to happen, and within 30 minutes my issue had been resolved. I'm really grateful to have such a supportive and proactive business providing me with technical support. I would thoroughly recommend them.

Caroline W.

Business Owner

I can't recommend Wyvern IT highly enough. They recently set me up with Microsoft 365 Business, remote IT support, Endpoint Detection and Response (EDR) and web protection, and the service has been outstanding from start to finish.As someone who isn't particularly technical, I was worried the process would be complicated and that I'd lose valuable time dealing with IT issues instead of running my business. I needn't have worried. The whole process was seamless, and the team took care of everything.Their technical support has been superb. They were knowledgeable, patient and incredibly responsive, with excellent attention to detail. Nothing was too much trouble, and they explained everything clearly, giving me complete confidence that my business was in safe hands.If you're looking for an IT company that combines technical expertise with exceptional customer service, I wouldn't hesitate to recommend Wyvern IT.

Caroline

Owner